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Terms and Conditions

Terms & Conditions of Use of Website and App

Please read these terms and conditions carefully before using this website and app. By using this website and app, you signify that you have read and accepted these terms and conditions. If you do not agree to these terms and conditions, do not use this website and app.

Information Purposes Only

This website and app is owned by Highcross Leicester and provides information of a general nature and is designed for information purposes only and should not be relied upon without making other inquiries appropriate to the circumstances. Any personal information you supply to Highcross Leicester will be used as set out in the Highcross Privacy Policy. You undertake that all details and representations you provide to us for the purpose of registering on the website and app are correct.

Highcross Leicester shall use its reasonable endeavours to ensure that the information contained on the website and app is accurate and up to date.

Copyright

All materials presented on this website and app, including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by Hammerson plc or other companies in the Hammerson plc Group of Companies or the owners of shopping centres managed by Hammerson plc. Unless we indicate otherwise, you must not copy, distribute, republish, download, display, post or transmit any material from our website and app in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner. 

You may access and use the materials on this website and app for your own personal use only. 

You must not do anything to alter, modify or add to the material on this website and app. 

User Conduct 

In accessing this website and app, you must not:

  • disrupt or interfere with the website and app, or any services, system resources, accounts, servers or networks connected to or accessible through this website and app or linked website and apps;

  • disrupt or interfere with any other user's enjoyment of this website and app or linked website and apps;

  • attempt to obtain unauthorised access to this website and app or parts of this website and app that are not opened to public access; or

  • Post or transmit to or via this website and app any material that may infringe the intellectual property rights of any third party, or any defamatory, derogatory or offensive material or publication.

In addition, you agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website and app. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of, or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. This website and app contains links to other website and apps which are independent of Highcross Leicester and are maintained by third parties. 

Highcross Leicester is not responsible for the contents of any third party website and apps and shall not be liable for any damages or injury arising from the contents of such web sites. Any links to other website and apps are provided as a convenience to you as a user of this site, and does not imply Highcross Leicester endorsement of the linked web sites or association with their operators. You must asses their party website and app content for the suitability for your purposes. You are solely responsible for the actions you take in reliance of the content on or accessed through this website and app. 

Third party web sites are likely to have their own restrictions on how you may use the content on those website and apps and what responsibility the website and app provider will accept (if any) in relation to the content. 

You should ensure you read and comply with these. You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this website and app. 

Disclaimer and Limitation 

We reserve the right to make any change to the information appearing on the website and app, including without limitation changes to any concept, design elements, diagrams and lay-out of, and the positioning of tenants at the shopping centre, at any time without giving notice. 

We do not and cannot guarantee that this website and app or the server that operates is free of: 

  • viruses or other corrupted materials; or

  • occasional outages or disruption of services, which prevent you from either accessing this website and app or other third party website and apps via this website and app.

This website and app and the information, services, products and materials available through it are provided on "as-is" and "as available" basis, without warranty or condition of any kind, either expressed or implied, to the extent permitted under any applicable law. 

Your use of this website and app, including all content, data or software distributed by, downloaded or accessed from or through this website and app, is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website and app, including the download of such content, data and/or software. For your own safety you should take regular back-up copies off data and use the latest virus checking software and Highcross Leicester cannot accept any liability arising from your failure to do so. 

We expressly disclaim all liability howsoever caused to you or any other persons in respect of the information or material on this website and app (or accessed via this website and app), including but not limited to any diagrams and lay-out of the shopping centre, and any defamatory, derogatory or offensive material or publication. 

We do not have any control over the information, products or services offered by third parties on or through this website and app, or at their own website and apps. With the exception of those damages arising as a result of fraudulent representations we assume no responsibility for and make no warranty or representation as to the accuracy, availability, currency, completeness, reliability or usefulness of the information, products or services distributed or made available by third parties on or through this website and app. 

If a jurisdiction does not allow: 

  • the exclusion of implied warranties; or 

  • the exclusion or limitation of liability, in accordance with these terms and conditions but allows a limitation of liability to a certain maximum extent, then our liability is limited to that extent. To the full extent permitted by law, any conditions, warranties or liabilities imposed on us, or implied into these terms and conditions, under any law are hereby excluded. 

For the purposes of this section, the words "we" or "us" include Highcross Leicester and its related bodies corporate, officers, directors, employees, agents, suppliers, and any other party involved in creating, producing, transmitting, or distributing this website and app or related services. 

Applicable Law 

These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts. 

Termination 

We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website and app as well as this website and app at any time.  Severability 

If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions. 

Contact Details 

If you would like to contact Highcross Leicester our contact details are as follows: Highcross Leicester, Level 3 Management Suite, 5 Shires Lane, Leicester, LE1 4AN 

Children’s Privacy

Hammerson  does not seek to collect personal information about children through its App and is committed to protecting the privacy of visitors under the age of 18. You may not sign up to our “PLUS” service or enter our competitions if you are under the age of 18. Please do not download or use the App if you are aged under 18.

Other Sites

Our App  may contain links to other applications or website and apps. The information and privacy practices of those applications or website and apps are not covered by this privacy policy. Although we are committed to protecting your personal information, we cannot control and do not accept any responsibility or liability for the privacy practices or content of such other applications or website and apps. We encourage you to read the privacy statements of each and every application or website and app that collects personal information. You are solely responsible for maintaining the secrecy of your passwords and other account information.

Location Information 

You may choose to tell us your location when you enable your mobile device to send us location information. We may use and store information about your location to provide features of our services and to improve and customise the services, for example, to send you details based on your current location or visit to the shopping centre of  relevant offers and promotions which we believe may be of interest to you.. We will obtain your consent to do so where required in accordance with applicable law. Please switch off the location tracking function on your device if at any point in your visit to the shopping centre you do not wish your location to be used to send you offers. 

Direct marketing and your preferences  

We may wish to provide you with information about new products, services, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on our products and services. This communication may occur by email, telephone, post, SMS and/or “push notifications”. We will obtain your consent where we are required to do so in accordance with applicable law. By downloading this App, you are agreeing to our use of your information as described in this paragraph. You can change your preference in relation to direct marketing at any time. 

We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications please contact us at marketing@highcrossleicester.com We will promptly take action to ensure that you are “opted-out” from receiving any further mailing or other information.  In such cases we would not necessarily remove all your personal data from our database(s) but would note and respect your changed direct marketing preferences Although we will remove your name from our e-mail list as quickly as possible, please recognise that there may be a reasonable period of time after you unsubscribe during which you may still receive e-mails from us.

Modifications of this policy 

We may revise this Privacy Policy from time to time. You should re-read this policy from time to time to ensure you are happy with any changes.  We will not materially change the way in which we use information we have collected about you.  Where appropriate, we will ask for your prior agreement to any material or significant changes to the way in which we use information we have already gathered. 

Contact 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed via email to Marketing@highcrossleicester.com 

2. Terms & Conditions of Use 

Please read these Terms and Conditions of Use carefully before using this App. By using this App, you signify that you have read and accepted these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, do not use this App. 

Information Purposes Only 

This App is owned by Hammerson and provides information of a general nature which is designed for information purposes only and should not be relied upon without making other inquiries appropriate to the circumstances. Any personal information you supply to us will be used as set out in our Privacy Policy above. You undertake that all details and information you provide to us for the purpose of registering on the App  are correct. 

We will use  reasonable endeavours to ensure that the information contained on the latest version of the App is accurate and up to date.  We will not be liable for any errors or omissions in relation to the use of any version of the App which is out of date and do not represent or warrant that the information contained in any current or future version of the App is complete or error-free. 

Modifications of these Terms and Conditions of Use 

We may change, edit, delete or revise the content of the App from time to time, including these Terms and Conditions of Use. You should re-read these Terms and Conditions of Use from time to time to ensure you are happy with any changes. Your use of the App after a change has been posted constitutes your acceptance of the amended Terms and Conditions of Use. 

Intellectual Property 

All materials presented on this App , including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by Hammerson or other companies in the Group (as defined in our Privacy Policy) or the owners of shopping centres managed by the Group or Hammerson. Your use of the App grants no rights to you in relation to the intellectual property rights of the Group or the intellectual property rights of third parties.  Unless we indicate otherwise, you must not modify, copy, distribute, translate, broadcast, perform, frame, reproduce,  republish,  display, post or transmit any material or intellectual property from our App  in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner.  You agree not to change or delete any ownership notices from materials downloaded from the App. 

You may access and use the materials on this App for your own personal, non-commercial use only and you shall not (and shall not permit others to): 

  • reverse engineer, decompile, decode, decrypt, disassemble, or in any way derive source code from, the App; 

  • modify, translate, adapt, alter, or create derivative works from the App; 

  • copy (other than one back-up copy), distribute, publicly display, transmit, sell, rent, lease or otherwise exploit the App; or 

  • distribute, sublicense, rent, lease or loan the App to any third party or grant any third party access to or use of the App, 

  • except  if and to the extent only that any such activities are expressly permitted under the Copyright, Designs and Patents Act 1988 (as amended). 

User Conduct 

In accessing this App, you must not: 

  • disrupt or interfere with the App or any services, system resources, accounts, servers or networks connected to or accessible through this App or linked website and apps or applications; 

  • disrupt or interfere with any other user's enjoyment of