Contact Us

Get in Touch with Us!

We love hearing from our visitors! Whether you have feedback, suggestions, or comments about your shopping experience at Highcross Leicester, we're all ears. Here's how you can reach us:

Customer Services

Telephone: 0116 242 8644

Email: customerservice@highcrossleicester.com

Or use the form below.

Our Customer Service Desk is conveniently located on the Lower Mall near JD Sports.

Marketing, Commercialisation, and Leasing Teams:

Marketing and Press Enquiries:

marketing@highcrossleicester.com

Events Enquiries:

Want to hold an event at Highcross? Complete the form here

Commercialisation/Pop-Up & Temporary Store Enquiries:

peter.isle@highcrossleicester.com

michelle@thisisflourish.co.uk

Unit Leasing Enquiries:

Lunson Mitchenall: CharlesJ@lunson-mitchenall.co.uk

Time Retail Partners: nick@timeretailpartners.com

Lost Property: If you've misplaced something, please email customerservice@highcrossleicester.com.

Charity and Community: Are you a small registered charity, community interest company, or local community group? If you're looking to request mall, unit, or external space for a charitable event or community project, please submit your request via the customer service desk email or use the form below.