Gift Card

Expired gift cards during the lockdown: If you have a gift card that has expired during the lockdown or will expire soon we will be happy to extend the expiry date so that you have time to use it when we reopen. To do this, please call our Gift Card Support number which you will find on the back of your gift card. If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.

We will update our website and social channels whenever we have new information regarding the centre reopening so please do check back.

Gift Cards - give the gift of shopping

If you're finding it hard to find that perfect present or you’re shopping for the person who has everything, the Highcross Gift Card is the ideal solution – allowing friends, family and colleagues to enjoy the ultimate shopping and leisure experience. The gift card gives shoppers the freedom and choice to shop with top fashion and lifestyle brands and also in a diverse range of delicious restaurants. The great thing about the Highcross Gift Card is that it’s a Prepaid Maestro, so shoppers can use it in stores like it’s their own debit or credit card. You pay only what you put on the card – there are no additional charges. The Highcross Gift Card is available from £5 to £500 denominations and can be purchased online or at the Customer Service Desk (photo ID may be required for Gift Card purchases over £100 in centre). BUY A GIFT CARD (please scroll further down for online corporate orders) Gift cards are valid for 12 months from the date of purchase. CHECK YOUR BALANCE Gift List Service - the ultimate shopping experience Give your friends, family and colleagues the ultimate freedom to choose something they truly desire. The Highcross Gift List is the perfect solution for people to contribute to a gift card that you can then use within the stores at Highcross. Whether it’s for a birthday, Christening, wedding, retirement, Christmas or other special occasion, you can set up a Gift List page and share with family, friends or colleagues who can then make a monetary contribution. You will be able to view all of the people who have contributed to your Gift List and when the big day arrives, you can then close your list and come in centre to collect your loaded gift card. It’s that simple. CREATE A GIFT LIST Corporate Sales - Highcross Gift Card

Please note: Corporate Sales is unavailable at this time. Please check back when the centre is open.

The Highcross Gift Card makes a great staff incentive or ideal gifts for your clients. Please click here to purchase, or contact 0116 242 8644 or email for more information. Gift cards are valid for 12 months from the date of purchase and the terms and conditions are clearly printed on the back of the card. For full cardholder agreements, your account expiration date or to check your balance please visit or scan the QR code found on the back of the card if using your smartphone. Please keep your gift card after it has been used as you may require it for any refunds. Refunds may take up to 10 days to be credited back to the gift card, in line with each individual store’s refund procedures. All cards are registered to the purchaser and the balance can be retrieved should the card be lost or stolen. The Highcross Gift Card can be used throughout most stores who accept card payments except financial services providers such as travel agents, mobile phone retailers and similar. If you experience any problems please contact the Customer Service team on 0116 242 8644 or email