Passionate about REISS, going the extra mile and providing exceptional service. Playing your part within the store team, you will provide a premium, genuine and tailored customer service experience which exceeds our customers’expectations; contributing towards store targets and the operational success of the store.
- Sales – identify opportunities to sell to our customer through, for example, alternative options, add on sales, outfit building etc., in a manner which is sincere and genuine and best fits the customers’ requirements.
- Keep up-to-date and an in-depth knowledge of product; communicate positively about the brand.
- Actively engage and undertake duties that supports the store operations, for example, opening and closing activity, front cover, fitting room service, till point transactions, keep store tidy and clean, process delivery; handle product – movement, replenishment and merchandising
- Maintain positive working relationships with your store team, peers and colleagues and provide assistance, interact positively and professionally with employees in other companies and/or department.
Skills, Qualities & Behaviours
- Experience in fashion retail, ideally within a premium or luxury environment.
- Understanding of experience in premium customer service, clienteling and CRM.
- Passion and interest in fashion, design and styling.
- Background with tailoring experience is preferably, however not essential.
- Excellent communication skills and interpersonal skills.
- Motivated, focused and driven to achieve individual target goals.
- Team player, work with others to achieve tasks, ability to work on own initiative.
- Ability to work at pace to a high standard.
- Take pride in personal presentation and grooming.
- Personable, confident, resilient, energetic and a sense of fun.
- Positively respond and adapt to changes in requests, store requirements or business needs
How To Apply
To apply for this position, please come into REISS, Leicester with a CV and cover letter and speak to either Llewellyn (Store Manager) or Sapna (Assistant Manager).