Accessorize - Supervisor

Supervisor part time

Hours per week: 22

Fully Flexible

Job role description:

To support the store manager to achieve or exceed annual sales and profit contribution targets through the development and delivery of excellent customer service, VM and operational standards. To deputise for the store manager and to led by example and support the store manager to achieve company KPI’s

KPI Dashboard:
- Sales and profit targets
- Items per customers (IPC) and average transaction value (ATV) targets
- TruRating
- Reward/Treats card
- Management of controllable costs
- Control of payroll in line with budget
- People KPI's - labour turnover target, training and development, managing performance, absence management
- Stockloss
- Management Control Review
- VM

Key Roles and Responsibilities:
- Sales and customer service
- Store operations/VM
- Budget and cost control
- Security and health & safety
- People management

Person Specification
Essential:
- Experience of supervising a team
- Has a proven record of delivering exceptional customer service
- Demonstrates a focus and commitment to people development
- Demonstrates passion, drive and resilience and a can do attitude
- Demonstrates a sense of responsibility and ownership for the store
- Communicate openly and effectively in a timely manner
- Demonstrates planning and organisational skills

Hand CV and Cover Letter in store