conference room
 
 

Conference Room Feedback Form

Thank you for using the conferencing facilities at Highcross Leicester. In order to continually improve our facilities we would appreciate if you could complete the following form. Thank you for your time.



Please note all questions marked in bold are required and must be answered.

Email Address:
Company name
Date of Conference
 
Have you used the Highcross conferencing facilities before?


 
How did you hear about the conferencing facilities at Highcross?
Did you receive any information about room bookings / prices?


 
If yes, how accurate was this? (1 being not very accurate, 5 being very accurate)
Were you invited to use the facilties?


 
How would you rate the overall process of booking a conference room? (1 very difficult, 5 being a very easy process)
Did you receive all the relevant paperwork in adequate time?


 
How did you find the customer service received by the Hammerson Operations Accounts team? (1 being poor, 5 being excellent)
Was the management suite easy to find?


 
Did the conference room allocated fit the requirements of the meeting?


 
If no, please state why
How would you rate the conferences rooms overall (1 very poor, 5 being excellent)
Did you encounter any problems during your use of the conference rooms?


 
If Yes, please detail
How was the problem resolved?
Were Highcross staff on hand to help with any issues / problems throughout the day?


 
Please Comment
Were refreshments provided?


 
If Yes, how would you rate what was offered? (1 being poor, 5 being excellent)
How would you rate the customer service you received whilst using the conference facilities at Highcross (1 being poor 5 being excellent)
Would you use the facilities again?


 
Would you recommend us to other colleagues?