Highcross Junior
Jnr Services
Child Safe
Highcross is part of Child Safe, a safe shopping scheme designed to re-unite a lost child with their family as quickly as possible.
How Child Safe works
Collect a free wristband from the Customer Information desk, located on the Upper Mall outside Beaverbrook’s. Simply fill in the details including name and contact numbers and secure it to your child’s wrist.
In the event that your child goes missing, call the number displayed on the Child Safe stickers on retailer windows. This will put you in touch with security who will then alert all retailers and centre staff.
For further information, including advice for parents, visit www.childsafezones.co.uk, or visit our Customer Information Desk.
Parent and Child Parking
In order to make shopping easier for you, we have dedicated parent and child parking bays on both the John Lewis Car Park and the Rooftop Car Park. These are located on all levels of the Car Parks.
Boobaloo Kiddy Karts
Boobaloo Kiddy Karts are now available to hire from the Customer Information Desk. A fun alternative to a buggy or pram, the Karts are available in police car, fire engine and taxi cab designs and are suitable for children up to the age of 5.
The Karts cost £2 for the first hour, then £1 for each subsequent hour. A £10 refundable deposit is also required.
Retailer Services
To cater for our Jnrs, some of our stores offer services especially for them:
John Lewis
- Children's shoe fitting service
- Nursery advice for parents planning their baby's arrival
Explore Learning
- Maths and English tuition for children aged 5-14
- Ofsted registered
- Discounts available via working family tax credits and childcare vouchers
Visit our interactive map for details and locations of all our facilities including ATMs, toilets, parent and child changing rooms and interactive touchscreens.